Circle View

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inge.simons inge.simons

• November 18, 2021 18:51

We have several Circle 2 camera's with subscriptions and need to replace to and add, however Circle View works very differently, requires an Apple Pod - how do we approach that?  Two parallel systems?

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• Official comment

  

  Yogeshwaran VP

  • November 24, 2021 10:09

  Dear Inge.Simons,

  Thanks for reaching out to Logitech Circle Support! My name is Yogi and I will be helping you with any issues you have today. I understand you would like assistance with the Circle View Camera.

  I'd like to inform you that the Circle View Camera is designed to work with Apple HomeKit and supports HomeKit Secure Video.

  HomeKit Secure Video enables you to securely store activity detected by your cameras in iCloud and view live and recorded video from your Circle View Camera in the Apple Home app on your iPhone, iPad, or Mac. You can find more information on features, benefits, subscriptions and Apple requirements to enable these features at the below URL:

  https://www.apple.com/ios/home/

  For more information, please visit the below startup guide for Circle View Camera:

  https://support.logi.com/hc/en-us/articles/360047909934-Getting-Started-Circle-View

  Let us know if this helps!

  Best regards,
  Yogi
  Logitech Circle Team
  #Circleit

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• 

  David Redanz

  • February 12, 2022 16:09

  I have three Circle View security cameras and all three disconnect from HomeKit, randomly, several times each, throughout the day. I have reset and reinstalled them but the problem persists. I have a Netgear wireless Orbi router with three satellite nodes, two of the Circle view cameras are within 3 meters of the base station, one is within 1 meter of a satellite. I have opened support tickets with Logitech but no response yet. 

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