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Why is my Logitech C270 camera not working with my Windows 10 machine?

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  • Official comment
    Pooja B

    Hi Scarlett, we request you to please try the below steps: 

    • Make sure the webcam is connected directly to the computer and not to a hub, extender, switch, adapters, or something similar.
    • Disconnect/reconnect the webcam to the same or different USB port.
    • Try different software. For example, the Windows Camera app.
    • Try on a different computer.
    • Logitech webcam work on UVC drivers, which are by default included in most common operating systems. Try to run Windows update or update your Mac to the latest macOS version.
    • Windows only:
      • Delete the webcam from Device Manager, unplug the webcam, restart the computer, and plug in the webcam again.
      • Try updating graphics card drivers (for image issues) or audio drivers (for audio issues).
    • Check hardware compatibility and troubleshoot the connection.
    • Upgrade firmware if available.

    Regards,
    Pooja
    Logi support

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