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Logitech Webcam--turning off autofocus without software

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3 comments

  • Official comment
    Pooja B

    Hi Elizabeth,

    Could you please help us with name of the device which you are facing this issue so that we can help you in a better way. 

    Regards,
    Pooja
    Logi support 

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  • Vishnu Dev

    Dear Pooja B

    I want to tell you that we have purchased bario 4k webcam which is causing autofocus problem in team meeting can you help us camera is not showing 4k quality and or there is any problem with team meeting at all plz i request you to plz resolve the problem i hope you understand and so nice of you 

     

    Thanks and Regards \

    Vishnu Dev 

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  • Pooja B

    Hi Vishnu,

    Thanks for reaching out and sorry to hear about the experience with Brio 4k. Please do not worry, we'd love to help open a case to provide a solution directly over email. So, we will go ahead and create a ticket for you. The team will review your case and will be in touch via email as soon as possible. Do not hesitate to let us know if you have any questions as the team follows up or in the meantime as the conversation continues there.

    Regards,
    Pooja
    Logi support

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