Sustainability Navigation

No connectivity and constant green light

Comments

5 comments

  • logitech

    Same with us.

    0
    Comment actions Permalink
  • casingle73

    Same here. Seems to be an issue

    0
    Comment actions Permalink
  • Konstaninos5626

    problem is not solved....

    my logi circle2 (with cable) turned suddently green (constant green light)  and cannot connect anymore.

    My camera is older than 2  years and out of garantee

    Logi support gave me some general advice via email (but alleready tried these)  and then suggested to get a new camera!

    i don't find this type of support adequate 

    does anybody have the same issue or any better advice

     

    thank you in advance

     

    0
    Comment actions Permalink
  • vb22

    I have the same issue, Circle View camera suddenly went offline (shows Not Responding in HomeKit).  I tried holding the reset button which changed from purple to constant green light, but still not online.  Also, tried power cycling from the source to no resolve.  Assuming the camera needs to be deleted and re-added to HomeKit.  Anyone know how to re-add without the pairing code/numbers?

    0
    Comment actions Permalink
  • warwickwebb warwickwebb

    I have the same issue. Brand new Circle View camera. Worked for a while and then switched to 'Not Responding'. After deleting from HomeKit and resetting the camera by holding down the reset button, the light is now constant green and it doesn't appear in the Home app for pairing. 

    Interestingly enough, my router shows that it is still connected to Wifi, so clearly it wasn't a full reset. 

    0
    Comment actions Permalink

Please sign in to leave a comment.