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G293 Steering wheel controller disconnects

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3 comments

  • Official comment
    Siddharth

    Hi Simon,
     
    Thanks for reaching out. Please try the below troubleshooting steps:

    Power cycle the wheel. Ensure that the switch is set to PS5.
    Check in-game settings
    Try to start the game with your wheel. When you need to press X to start the game, you have to do it with your wheel.
    Try to change usb port
    Update your console, if available
    Check that the PS5 button is activated

    In case you need any additional support, please write back to us.

    Regards,
    Siddharth S
    Logi G Support

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  • Simon Roughton

    Hi

    The steering wheel connects fine to the PlayStation.  The issue is it disconnects several times during operation and have to press PS button on steering wheel while in game to continue playing.  When button is pressed it cycles through led lights and steering wheel rotates automatically back to centered position.

    Console and game are all up to date and cable connections have been checked as much as possible.

    Thanks

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  • Simon Roughton

    This issue is still not fixed. Seems to be a software issue as PS5 controller works fine. please respond as did not get response to previous message

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