Circle View Doorbell stopped ringing indoor chime

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Matt_M

• June 10, 2022 20:56

I have had the doorbell installed a few months.  It was ringing the indoor chime fine when pressed.  But now, it is no longer ringing the indoor chime.

The doorbell appears to be working fine.  It has power, the camera works, the LED circle is lit, when you press the doorbell, the outdoor chime from the doorbell sounds and I get an alert on my phone.

The chime appears to be working fine.  I checked the wiring and is all still connected properly.  Taking the cover off of the small white box, the green LED light is on.  When I flip the switch from the far left to the middle (LED goes blue) and back to far left, the indoor chime sounds.  But it does not chime when the doorbell is pressed.  

I checked the settings of the doorbell in HomeKit, and Chime Doorbell is still turned ON.  I cycled off, then back on, but still no indoor chime.  

Ideas for what else to check or how to get the indoor chime working again?

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  Dustin Newell

  • June 14, 2022 17:20

  This started happening for me too.  Not sure what happened, if there was a software update or what, but restarting the doorbell button temporarily resolved the issue.  However the next day it stopped chiming again, I am only getting push notifications on my iPhone when the button is pressed, no physical chime, no HomePods ring.

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  Jesse

  • June 20, 2022 13:01

  I've had my Logitech doorbell since the week it was released, and it also stopped chiming on all of my HomePods within the last couple weeks. Sounds like there's a bug.

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