I received my new circle view doorbell with firmware 8.12.15 and was doing the pre-install checklist. Doorbell connected via USB to USB power source. I was even able to see video on the Home app. I left it in this mode to get the firmware update. After a day or so the doorbell was updated to the new firmware. However, video was no longer available on the Home App. I then deleted the doorbell from the Home App, but now I can't get the doorbell added back in the Home app. If I try to use the NFC option I get Doorbell already added. If I use the QR scan Home app will eventually say it timed out. If I use the Homekit code it just sits there (at least 15 minutes so far). I have tried the factory reset many times and get the magenta lights but I never hear the 2 beeps. Did the Doorbell's firmware update get corrupted and now its bricked? Is there anything else to try?
Please sign in to leave a comment.