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Setting up new Circle View wired doorbell

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  • Official comment
    Jay

    Hi Todd Henry,

    We are sorry to hear about what happened. If your camera still isn't connected, kindly follow the steps below.

    1) Connect the Circle View Doorbell via a micro-USB cable. Make sure your USB power adapter has at least a 2 Amp output. Computer USB, wall outlet USB, and power banks may cause a pairing failure.
    2) Make sure that the iOS device used to set up is connected to your "Home" WiFi.
    3) Perform the reset via USB power from this link - https://support.logi.com/hc/en-us/articles/5255348412823.
    4) The Circle View Doorbell should show a solid green LED depicting pairing mode. If not, perform the reset again.
    5) Proceed to add the camera via Rooms. Open Apple Home, you have 3 tabs at the bottom, Home, Rooms, and Automation. Click on the "Rooms" tab, clicked on '+' and then the Circle should show up and can be added.


    Thanks,
    Jay

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