When attempting to play a title, if Netflix is returning you to the movie description screen, try the steps below;
- Try selecting another title to ensure that the issue is not related to a certain title
- Try bypassing the router/switch by obtaining a direct connection to the ISP modem
- If connected using wireless, try moving Revue closer to the wireless router
- You can also check your wireless signal strength
- From the Home screen, select Applications > Settings > Network > Wi-Fi settings
- The signal strength icon should show three full bars for best performance
- Power cycle your networking devices (modem/router/switch/hub)
- Ensure other devices on your network are not using significant bandwidth
Additional information:
- Netflix requires at least a 3.0 Mbps connection speed for high quality video and at least 1.5 Mbps for uninterrupted basic quality video.
- Netflix will communicate with your Revue on network ports 80 and 443. Ensure that these ports are not blocked by firewall or security settings
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
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