If you're having audio issues with your headset, try the following:
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Make sure your headset is selected as the audio-output device for your computer (see your computer's documentation for help).
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Ensure that your headset is selected as the audio-output device for your chat or music application.
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Adjust the volume on your headset, computer, and chat or music application.
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Verify that the audio isn't set to "Mute" in your operating system's audio settings and chat or music application.
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Try connecting your headset to a different USB port on your computer.
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Connect your headset directly to a USB port on your computer, and not to a USB hub or extension.
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
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