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Important information for Logitech Control Center and macOS Catalina: Update LCC before installing macOS Catalina

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181 commenti

  • Jasmin P

    Hi Nick,

    Thank you so much for the information.

    We hope you're not experiencing any issue with your Logitech product. If you're experiencing any issue please do get back to us and we will help you accordingly. 
     
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  • Jasmin P

    Hi Manly9707,

    Just following up on this issue that you were facing earlier. We hope this was resolved. If this is not resolved please let us know so that we can help you further. 
     
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  • Jasmin P

    Hi Dominique,

    Thank you so much for the information.

    We hope you're not experiencing any issue with your Logitech product. If you're experiencing any issue please do get back to us and we will help you accordingly. 
     
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  • Jasmin P

    Hi fmarzocca,

    Just following up on this issue that you were facing earlier. We hope this was resolved. If this is not resolved please follow the below steps and let us know if it helps.

    1. Uninstall all our software
    2. Remove remnant files
    Step 1: Open Finder, and choose the Go > Go to Folder from the Menu Bar.
    Step 2: Type /Library in the Go to Folder box and hit Enter key to open it up.
    Step 3: As the /Library folder shows up, type the keyword(s) of Logitech in the Search box, and click on Library next to the Search:again.
    Step 4: As the results appear, identify and select the matched items with the named of the keyword(s), then right click on them and choose Move to Trash option.
    Step 5: Repeat the same steps to delete Logitech Options traces in the ~/Library directory.
    The /Library is at the top level of your hard drive, while ~/Library is inside your Home Folder. Removing related items from both these locations is necessary to completely uninstall Logitech Options 6.70.2047. Junk files could be found in the following directories:
    /Library~/Library
    /Library/Application Support~/Library/Application Support
    /Library/Preferences~/Library/Preferences
    /Library/Caches/~/Library/Caches/
    /Library/LaunchAgents~/Library/LaunchAgents
    /Library/LaunchDaemons~/Library/LaunchDaemons
    /Library/PreferencePanes~/Library/PreferencePanes
    /Library/StartupItems~/Library/StartupItems
    3. Restart your computer
    4. Update macOS to the latest release
    5. Download the latest version of our software from below:
    Logitech Options: www.logitech.com/options
    Logitech Control Center (LCC): https://support.logi.com/hc/articles/360025297833
    6. Once installed remember to set the macOS permissions
    Options & Permissions: https://support.logi.com/hc/articles/360023203954
    LCC & Permissions: https://support.logi.com/hc/articles/360023202814

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  • Jasmin P

    Hi James,

    We are glad to know that the issue was resolved. Just following up on the post you had posted earlier. We hope you're not experiencing any issue with your Logitech product. If you're experiencing any issue please do get back to us and we will help you accordingly. 

     
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  • Jasmin P
     
    Just following up on this issue that you were facing earlier. We hope this was resolved. If this is not resolved please refer to the below steps and let us know if it helps. 

    1. Uninstall all our software
    2. Remove remnant files
    Step 1: Open Finder, and choose the Go > Go to Folder from the Menu Bar.
    Step 2: Type /Library in the Go to Folder box and hit Enter key to open it up.
    Step 3: As the /Library folder shows up, type the keyword(s) of Logitech in the Search box, and click on Library next to the Search:again.
    Step 4: As the results appear, identify and select the matched items with the named of the keyword(s), then right click on them and choose Move to Trash option.
    Step 5: Repeat the same steps to delete Logitech Options traces in the ~/Library directory.
    The /Library is at the top level of your hard drive, while ~/Library is inside your Home Folder. Removing related items from both these locations is necessary to completely uninstall Logitech Options 6.70.2047. Junk files could be found in the following directories:
    /Library~/Library
    /Library/Application Support~/Library/Application Support
    /Library/Preferences~/Library/Preferences
    /Library/Caches/~/Library/Caches/
    /Library/LaunchAgents~/Library/LaunchAgents
    /Library/LaunchDaemons~/Library/LaunchDaemons
    /Library/PreferencePanes~/Library/PreferencePanes
    /Library/StartupItems~/Library/StartupItems
    3. Restart your computer
    4. Update macOS to the latest release
    5. Download the latest version of our software from below:
    Logitech Options: www.logitech.com/options
    Logitech Control Center (LCC): https://support.logi.com/hc/articles/360025297833
    6. Once installed remember to set the macOS permissions
    Options & Permissions: https://support.logi.com/hc/articles/360023203954
    LCC & Permissions: https://support.logi.com/hc/articles/360023202814

    1
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  • Jasmin P

    Hi Rick,

    Just following up on the post you had posted earlier. We hope you're not experiencing any issue with your Logitech product. If you're experiencing any issue please do get back to us and we will help you accordingly. 
     
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  • Jasmin P

    Hi Paul,

    Just following up on this issue that you were facing earlier. We hope this was resolved. If this is not resolved please let us know so that we can help you further. 
     
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  • Jasmin P

    Hi Keith,

    Just following up on this issue that you were facing earlier. We hope this was resolved. If this is not resolved please refer to the link and let us know if it helps. Link: https://support.logi.com/hc/articles/360023371213 

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  • Jasmin P

    Hi Zhanqi,

    Just following up on the post you had posted earlier. We hope you're not experiencing any issue with your Logitech product. If you're experiencing any issue please do get back to us and we will help you accordingly. 
     

     

     

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  • Jasmin P

    Hi Ferenc,

    Just following up on this issue that you were facing earlier. We hope this was resolved. If this is not resolved please let us know so that we can help you further. 
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  • Jasmin P

    Hi Oded4671,

    Just following up on the post you had posted earlier. We hope you're not experiencing any issue with your Logitech product. If you're experiencing any issue please do get back to us and we will help you accordingly. 
     
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  • Jasmin P

    Hi Seil,

    Just following up on this issue that you were facing earlier. We hope this was resolved. If this is not resolved please let us know so that we can help you further. 
     
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  • Jasmin P

    Hi Antonio,

    Just following up on the post you had posted earlier. We hope you're not experiencing any issue with your Logitech product. If you're experiencing any issue please do get back to us and we will help you accordingly. 
     
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  • Jasmin P

    Hi Ben,

    Just following up on this issue that you were facing earlier. We hope this was resolved. If this is not resolved please let us know so that we can help you further. 
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  • Jasmin P

    Hi Max,

    Just following up on this issue that you were facing earlier. We hope this was resolved. If this is not resolved please let us know so that we can help you further. 
     
     
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  • Jasmin P

    Hi Jonathan,

    Just following up on this issue that you were facing earlier. We hope this was resolved. If this is not resolved please let us know so that we can help you further. 
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  • Jasmin P

    Hi Oskar,

    Just following up on the post you had posted earlier. We hope you're not experiencing any issue with your Logitech product. If you're experiencing any issue please do get back to us and we will help you accordingly. 
     
    0
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  • Jasmin P

    Hi Tristan,

    Just following up on the post you had posted earlier. We hope you're not experiencing any issue with your Logitech product. If you're experiencing any issue please do get back to us and we will help you accordingly. 
     
    0
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  • Jasmin P

    Hi Reminiscence,

    Just following up on the post you had posted earlier. We hope you're not experiencing any issue with your Logitech product. If you're experiencing any issue please do get back to us and we will help you accordingly. 
     
    0
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  • Jasmin P

    Hi Doug,

    Just following up on this issue that you were facing earlier. We hope this was resolved. If this is not resolved please let us know so that we can help you further. 

     

    0
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  • Jasmin P

    Hi Jerome,

    Just following up on this issue that you were facing earlier. We hope this was resolved. If this is not resolved please let us know so that we can help you further. 

     

    0
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  • Jasmin P

    Hi Tim,

    Just following up on this issue that you were facing earlier. We hope this was resolved. If this is not resolved please refer to the below steps and let us know if it helps. 
     
    1. Uninstall all our software
    2. Remove remnant files
    Step 1: Open Finder, and choose the Go > Go to Folder from the Menu Bar.
    Step 2: Type /Library in the Go to Folder box and hit Enter key to open it up.
    Step 3: As the /Library folder shows up, type the keyword(s) of Logitech in the Search box, and click on Library next to the Search:again.
    Step 4: As the results appear, identify and select the matched items with the named of the keyword(s), then right click on them and choose Move to Trash option.
    Step 5: Repeat the same steps to delete Logitech Options traces in the ~/Library directory.
    The /Library is at the top level of your hard drive, while ~/Library is inside your Home Folder. Removing related items from both these locations is necessary to completely uninstall Logitech Options 6.70.2047. Junk files could be found in the following directories:
    /Library~/Library
    /Library/Application Support~/Library/Application Support
    /Library/Preferences~/Library/Preferences
    /Library/Caches/~/Library/Caches/
    /Library/LaunchAgents~/Library/LaunchAgents
    /Library/LaunchDaemons~/Library/LaunchDaemons
    /Library/PreferencePanes~/Library/PreferencePanes
    /Library/StartupItems~/Library/StartupItems
    3. Restart your computer
    4. Update macOS to the latest release
    5. Download the latest version of our software from below:
    Logitech Options: www.logitech.com/options
    Logitech Control Center (LCC): https://support.logi.com/hc/articles/360025297833
    6. Once installed remember to set the macOS permissions
    Options & Permissions: https://support.logi.com/hc/articles/360023203954
    LCC & Permissions: https://support.logi.com/hc/articles/360023202814
     
    1
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  • sajter

    See what a factory defect the mice have Logitech G Pro X Lightspeed

    of course, the Logitech company washes its hands and the store has already replaced 3 mice and the problem is still there.

    https://www.youtube.com/watch?v=j2yMU8_tf10

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  • cedric lebon

    ok

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  • Thangam S

    Hi Cedric,

    Having a little more information about the issue you are facing will help us evaluate and get the issue resolved faster. Hence, we kindly request you to provide the following information in order to help you further:

    1. Brief Summary of the issue:
    2. Model of the Product:

    Regards,
    Thangam
    Logi Support

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  • lf G

    Nice.Thanks!

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  • Maxime TEA

    Go

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  • dave4k

    oi tudo bem

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  • Gabrielle Grace

    Hi, Everyone! I have to uninstall the software and restart my computer mouse is working but the pointer doesn't move.

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