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Introducing Options+: Upgrade your experience with the next-generation Logitech app for mice & keyboards

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  • Prem L

    Hey Denis,

    Thanks for writing back. We will pass this feedback along to the concerned team. As of now, the feature is not available.

    Regards,
    Prem L
    Logi Support

     

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  • John Irving

    Hi,

    I have both the MX Master 3 for Mac mouse and the MX Keys keyboard for Mac. Running OSX 11.6.2 on an M1 Mac Mini.

    Both the "Logi Options Daemon" and "Logi Options+" launch on boot. EACH often consumes around 1.5% of my CPU and sometimes as much as 3% which seems ridiculous.

    Questions:

    1. Is is necessary to have BOTH of these running? If not how do I uninstall them or whichever is or are unnecessary?

    2. Is it necessary to run these at all or can I just launch one when I need to make changes to the MX device settings? 

    I love the mouse in particular but consuming up to 6% of my CPU for a mouse is unacceptable.

    Thanks!

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  • Prem L

    Hey John,

    Thanks for reaching out.

    If you have both the Logi Options and the Logi Options+ Beta software, please uninstall any one of the software. However, please do not end any task in the background to avoid software failure.

    Regards,
    Prem L
    Logi Support

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  • John Irving

    Thanks Prem,

    I have uninstalled Logi Options.

    Since you overlooked this aspect of my question I had to search this forum to figure out how. For the benefit of other Mac users there is the "Logi Options" application in "/Applications" and also some files in "/Library/Application Support/Logitech" to remove. There are also some preferences files in "~/Library/Application Support/Logitech".

    John


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  • Prem L

    Hey John,

    Thanks for following up on your case.

    Let us know if the issue has been resolved.

    Please note, Logi Options Daemon is one of the functions of Logi Options software that runs in the background. Ending this particular function may not help you. Every time when you restart the device, it will start running automatically in the background. So, the resolution is to uninstall one of the software that will uninstall all its files. For example, if you uninstall the Logi Options software successfully, all the files including Logi Options Daemon will be uninstalled.

    Regards,
    Prem L
    Logi Support

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  • Prem L

    Hey there,

    We will pass your feedback regarding the modifier keys to the concerned team. Stay tuned to the Logitech website for any updates.

    Regards,
    Prem L
    Logi Support

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  • Daniel Rodriguez

    Any news on if/when the MX Craft Keyboard will be supported? This is the only thing keeping me on regular Logi Options. I use the MX Master 3 and Craft.

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  • Prem L

    Hey Daniel,

    We do not have any update on this as of now. Please stay tuned to the below website for any updates: https://www.logitech.com/software/logi-options-plus.html

    Regards,
    Prem L
    Logi Support

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  • 御风 郭

    How can i "antifake"?

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  • Prem L

    Hey there,

    Thanks for reaching out.

    Please let us know a little more about the issue so that we can assist you further.

    Regards,
    Prem L
    Logi Support

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  • Greg S

    When will a Linux version be available?

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  • Prem L

    Hey Greg,

    We are awaiting a response from the concerned team about the Linux compatible Logi Options+ software. Please stay tuned.

    Regards,
    Prem L
    Logi Support

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  • Riccardo Merlo

    Greg they can’t even deliver a Apple Silicon version.

    We should starts class action. We bought those premium devices but Logitech can’t even deliver a Apple Silicon version after 1 year

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  • Prem L

    Hey Riccardo,

    We are sorry that you felt that way. We too would love to hear a positive response from the team.

    Regards,
    Prem L
    Logi Support

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  • Pedro Sousa

    Works very well, so far!

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  • Prem L

    Hey Pedro,

    Glad to know that it's working fine for you.

    Let us know if you have any questions or concerns at any time in the future.


    Regards,
    Prem L
    Logi Support

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  • AidanValin

    i already added my mx keys and master 3 but its not showing on my profile. what should i do?

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  • Prem L

    Hey Aidan,

    Thanks for reaching out.

    If you are using the Logi Options+ software on a macOS device, please follow the steps in the links below:

    https://support.logi.com/hc/articles/1500010528941

    https://support.logi.com/hc/articles/1500005514962

    For any issues/bug reports with Logitech Options+, please refer to the Feedback tab at the bottom of the app or you can send an email to us on logioptionsplus@logitech.com, your feedback will be directly received by the engineering team and they will look into it.


    Regards,
    Prem L
    Logi Support

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  • Леонид Колядинский

    Здравствуйте, Логи!
    У меня Мак Мини М1 с клавиатурой MX KEYS. Несколько лет назад я купил Беспроводную мышь Logitech Ultrathin Touch Mouse T631 for Mac. Программа ее поддержки прописывалась в Системных Настройках компьютера. Ваша программа Options+ должна там прописываться или нет? Или это предусмотрено только для мышек? У меня только при клавиатуре программа не прописывается. 

     

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  • Prem L

    Привет,

    Спасибо за обращение.

    Мы продолжим добавлять новые устройства в бета-версию Options+. Поэтому, если ваше устройство еще не поддерживается, следите за обновлениями по ссылке ниже. До тех пор вы можете использовать свое устройство в настройках.

    https://www.logitech.com/en-us/software/logi-options-plus.html#join-beta


    С уважением,
    Прем Л
    Поддержка Логи

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  • Daniel Santiago

    si

     

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  • Haydan Farr

    a

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  • Anne Hinkel

    thank you!

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  • Karthik

    Hello Anne,

    You're welcome!
    We're so glad we were able to help! Let us know if you have any questions or concerns any time in the future.

    Regards,
    Karthik.B
    Logi Support

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  • Jijia Bai

    Please add the MX Master 3 support back to Options on macOS.

    The Options is still the software that showed up when you go to MX Master 3 support page. Once installed it just tells you that it doesn't support MX Master 3 and please go download Options+ on your own.

    The Options+ is much more bloated on macOS and most importantly it doesn't even recognize my MX Master.

    The whole experience is very frustrating and now I am leaving MX Master 3 with my desktop PC only.

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  • Prem L

    Hey Jijia,

    Thanks for reaching out.

    Please find the steps in the link below that should resolve the issue:

    Please uninstall the Logi Options software and restart the system (mandatory).
    Install the software using the link: https://support.logi.com/hc/articles/360025297893
    For macOS, after installation, set the macOS permissions - Options & Permissions: https://support.logi.com/hc/articles/360023203954

     

    Let us know if you have any questions or concerns at any time in the future.

     

    Regards,
    Prem L
    Logi Support

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  • Prem L

    Hi Galixte,

    Thanks for reaching out and sharing the information.

    Let us know if you have any questions or concerns at any time in the future.

    Regards,
    Prem L
    Logi Support

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  • Andrew Naidyonov

    There are a small bug in LogiOptions+.
    Application creates two directories in `$HOME/Library/Application Support` - `LogiOptionsPlus` and `logioptionsplus` (just different letters case), because of this behaviour application is buggy - no images of connected products shown.

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  • Pooja B

    Hi Andrew,

    Thank you for reaching out.
    For any issues/bug reports with Options+, please refer to the Feedback tab at the bottom of the app, or write to us at logioptionsplus@logitech.com
    Your feedback will be directly received by the engineering team and they will look into it.

    Regards,
    Pooja
    Logi support 

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  • Riccardo Merlo

    Native app is much more better now on Apple Silicon, the last big issue is LogiOptions+ can't assign profiles to Crossover hosted app. Crossover has an enormous success lately, and it will become even more popular. 

    Option+ don't let you choose unix executable like wine32on64-preloader

     

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