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Introducing Options+: Upgrade your experience with the next-generation Logitech app for mice & keyboards

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  • zquikone zquikone

    Sneha D, this was a fresh install of Options+. I'm using Windows 11.

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  • DGA

    Sneha D Yeah many times i tried to reinstall and now i also tried with this new version, Also It's happened on fresh and clean windows without any other software installed. I talk about Windows 11 but same is on Windows 10.

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  • Sneha D

    Hi zquikone and Dragan,

    There was Logi Options+ update on 2022-06-30 which has fix for some crashes and hangs. Kindly try updating the software to latest version (1.10.9317) and check if that helps.

    https://support.logi.com/hc/articles/4418699283607

    Regards,
    Sneha D
    Logi support

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  • DGA

    No, I already have this version installed

     

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  • Sam Allman

    is the MX Vertical seriously not supported on options+? there isn't a single ergonomic mouse supported on the new software, does that mean that anyone who is unable to use a normal shaped mouse due to a physical disability or condition are to be excluded from this app? that not only seems inconsiderate to those with special needs, but perhaps even discriminatory. not a good look for logitech

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  • Sneha D

    Hi Dragan,

    Could you kindly try the Options software and check if you there is any issues.

    Regards,
    Sneha D
    Logi Support

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  • Sneha D

    Hi Nutella, thank you for your feedback. We will pass this along to our team. We always want to ensure we are providing our customers with the best products and experience. Let us know if there is anything else in the future we can do to assist.

    Regards,
    Sneha D
    Logi Support

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  • Sneha D

    Hi Sam,

    Thanks for reaching out. We will keep adding more devices to Options+. So if your device is not supported yet, please stay tuned. You can use your device in Options until then.

    Regards,
    Sneha D
    Logi Support

     
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  • User IT

    Hi all

    i have exactly the same problem as @Dragon at every shutdown / restart on Windows 10 Options+ process hangs (latest version 1.10.9317)

    I had to put the old one back Options

    really bad software

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  • Sneha D

    Hi Dragan  and  User IT,

    Before proceeding further could you please confirm if this error shows up if you try to shutdown the PC or laptop even after closing the Options sofware. NOTE: It looks like an indication that you still have an app open.

    Regards,
    Sneha D
    Logi Support

     
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  • DGA

    I'm really surprised that no one has reported this problem, I have it on all my computers and on one laptop

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  • Sam Allman

    Sneha D

    do you not find it discriminatory that your new software doesn't include any ergonomic mice? this excludes people with certain disabilities from using the new software as they are unable to use traditional mice

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  • Andrew Naidyonov

    MaOS 10.15.7, LogiOptions+ 1.10.9317
    Why it sends UDP packets on each network interface ?
    My VPN server logs a lot of errors about packets with source IP equal to destination IP (udp port 59817).
    If you unable to automagically detect VPN interfaces, then add ability to limit on what interfaces `Flow` should be working.

    PS. Application still does not show images of devices if installed on case-sensitive filesystem.

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  • Mic Leung

    I hope MX anywhere 2S is included in the support mice list...I cannot link up with my MX keys mini

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  • Sneha D

    Hi there,

    Thanks for the patience and we apologize for the inconvenience. 

    The new version of Logi Options+ 1.11.1235 is out now and it is available for download on our support pages.This version contains   Bug fixes and enhancements. Improved experience to update device firmware.

    Logi Options+ Download Page - https://support.logi.com/hc/articles/4418699283607

    Regards,
    Sneha D
    Logi Support

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  • DGA

    I have make clean install and same problems is still there.
    This forum thread should be reported to developers, if they does not know how to fix own bugs i belive Logitech should find new developers, You have solid and good hardware but without software you have semi-finished product. I cannot recommend Logitech mice and keyboards to anyone more.

     

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  • Riccardo Merlo

    Still 3 annoying issue with LogiOption+

    1) When you use Universal Control between two Macs, very often Mx master 3 change scroll settings, from fluid to mechanical, without even opening the app. I need to open Option+ and change again the scrolling preferences. 

    2) Still can't use button with Universal control even if both Macs have LogiOption+ installed, I suppose this is a software limitation and impossible to change for now

    3) Still cannot assign profiles to CrossOver hosted apps, really limiting the use of MX Master to game on macOS

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  • Matt Brown

    Logitech...buddy...

    Logi Option+ is nowhere NEAR ready. On my Intel-powered Mac running macOS 12.5.1, Logi Options+ supports neither my MX Keys keyboard, nor my MX Anywhere 2S mouse, explicitly stating no support yet for the latter. Logitech Options performs adequately, even if it doesn't do anything solve the jitter I experience with the mouse, nor the aggressive 'sleep' setting on the keyboard. Note that I'm using Bluetooth at the moment, but it doesn't seem to matter much which connection option I choose. Then there's the Logitech unifying receiver app or w/e it's called, and the Logi Bolt app. 

    Might I suggest rolling these various piecemeal apps into a single (unifying??) app? In any case, don't offer me the option to upgrade to Logi Options+ "to get the most out of my Logitech devices" when it can't even handle basic pairing. Get - it - together. You used to at least seem like you knew what you were doing.

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  • CDA

    This new app software does not work right, it works for a while then stops working in certain software, you have to close the software and reopen it, they need to fix it or go back to the software the installs. It always works with no problems!!!

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  • Ahmed Ghoneim

    Logitech Craft Advanced Keyboard is not supported yet

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  • Brandon Kaplan

    RE: Flow, I like using a button to activate it so that I don't accidentally switch monitors. But could they enable one of the buttons on the mouse to activate it so I can switch monitors one-handed?

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  • Sneha D

    Hi all,

    Thanks for following up and we apologize for the delay in responding.

    Could you kindly try the latest version( 1.22.5550 ) of the Options+ sofwtare and check if the issue persists?

    https://support.logi.com/hc/articles/4418699283607

    Options+ supported device list: https://prosupport.logi.com/hc/articles/6262314613271-Why-is-my-device-not-detected-in-Options-

    Regards,
    Sneha D
    Logi Support

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  • Sneha D

    Hi Brandon,

    Thanks so much for the feedback! We'll pass along your suggestion to our team to check out.

    To know more about logi flow, kindly refer to the link below.

    https://support.logi.com/hc/articles/1500005634742

    Regards,
    Sneha D
    Logi Support

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  • Riccardo Merlo

    The only solution to bugs and memory leaks I've found is: switching to SteerMouse. SteerMouse is super optimized, it supports every MX master 3 features, can create profiles with every app even Crossovers ones. You can see it in my video (Italian) the software is not good looking but works:
    https://youtu.be/lagNKppC34U?t=1133

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  • Heroturtle

    Hello, please implement Keyboard K780 and mouse Anywhere MX to Options+

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  • Adam Bowen

    BEWARE: The latest version of Options+ (1.26) has caused both my MX keyboard and mouse to no longer be able to connect to that computer (ComputerA). (perpetual "Try connecting your device again" when trying to pair them with the system).

    The devices both still work on my other machine (ComputerB), which does not have this version of Options+ on it.

    All of my other Bluetooth devices still work on ComputerA.

    There must be a driver issue in this version of the product. Support was nice, but unable to resolve the situation.

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  • 浩维 江

    There is a bug in macos with logitech options+: it will make the modified key sticky and affects other apps, as I mentioned here (https://github.com/lwouis/alt-tab-macos/issues/1959).

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  • Manuel Bauer

    Updatet from Options to Options+ today and now i get this everytime i try to start Options+ :

    Im on Windows 11.

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  • John Irving

    MX Master 3 Mac with Reaper horizontal scrolling problems, OSX.

    Hi,

    I have an MX Master 3 Mac mouse. Love the mouse.

    However, I spend a lot of time using the Reaper DAW (digital audio workstation) editing audio. The thumb scroll wheel is used A LOT here to scroll horizontally and it often stops working or becomes unresponsive for periods of time, which is a real hassle. I have to use the Reaper methods of horizontally scrolling instead. 

    I have the MX Master 3 Mac mouse connected via my M1 Mac Mini's built in bluetooth. The Mac is running Ventura v 13.0 but I had the same problem with Monterey. 

    Has anyone else had this problem, or is there any fix?

    I am editing voiceover (typically 10 - 60 minutes long) with numerous plugins in use. 

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  • inkyeyes

    The fact that it does not support my Master 2S mouse yet is unforgivable. 

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