If your Bluetooth device won’t connect to your WONDERBOOM, try the following:

• Make sure your speaker is turned on
• Make sure your device is paired with your speaker and Bluetooth is active
• Place your Bluetooth device closer to the speaker – it might be out of range
• Move your Bluetooth device and speaker away from other wireless sources – you could be experiencing interference
• Turn your ULTIMATE EARS speaker off, and then back on again
• If you have multiple ULTIMATE EARS speakers, make sure you’re connected to the correct one
• Your ULTIMATE EARS speaker can store up to 8 devices in memory and keep three active connections (two for BOOM) devices at a time -- make sure you don’t already have three devices connected

NOTE: If this is the first time you’re pairing a device with your speaker, you don’t need to press the Bluetooth connection button. It comes out of the box ready to pair.