If you connect your mouse on a different channel or with a different connection type to the computer that was previously set up in a Flow network, you will be unable to flow into that computer. To resolve this issue, please try the following steps on that computer:
- Open Options+ app and click on the flow-enabled mouse. Visit the Flow tab, click on more settings and Reset flow
- Close the app
- Remove the flow folder
On Mac
Open Finder and in menu bar items, click on Go -> Go to folder, enter ~/Library/Application Support/LogiOptionsPlus and remove flow folder
On Windows
Open File Explorer and go to C:\Users\username\AppData\Local\LogiOptionsPlus and remove flow folder
- Restart the computer
- Open Options+ app and setup Flow again
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