Sustainability Navigation

การสนับสนุน

ขอต้อนรับสู่ฝ่ายบริการสนับสนุน Logitech

Important information for Logitech Control Center and macOS Catalina and Mojave

ไม่มีรายการดาวน์โหลดสำหรับผลิตภัณฑ์นี้

ไม่มีคำถามที่พบบ่อยสำหรับผลิตภัณฑ์นี้

ไม่มีเอกสารสำหรับผลิตภัณฑ์นี้ หากคุณมีคำถาม ลองเรียกดูหัวข้อทางซ้าย

ไม่มีอะไหล่ที่พร้อมให้บริการสำหรับผลิตภัณฑ์นี้

ไม่มีวิดีโอสำหรับผลิตภัณฑ์นี้

ไม่มีคำถามที่พบบ่อยสำหรับซอฟต์แวร์นี้

ไม่มีเอกสารที่ใช้ได้สำหรับซอฟต์แวร์นี้ หากคุณมีคำถาม ลองเรียกดูหัวข้อทางซ้าย

ไม่มีวิดีโอที่ใช้ได้สำหรับซอฟต์แวร์นี้

Update LCC before installing macOS Catalina
If you use Logitech Control Center (LCC) 3.9.8 or earlier, please update to the latest version of LCC before you upgrade to macOS 10.15 (Catalina). To install the latest version, open LCC and click on any device. From the menu bar, select Check for Updates. You can also get the latest version from the Download page. 


NOTE: We are aware that after upgrading from macOS 10.14 Mojave or earlier to macOS 10.15 Catalina with LCC (Logitech Control Center) versions 3.9.8 or below, some Logitech Unifying-based devices may stop working. This is a known issue on macOS 10.15 Catalina and we’re actively working with Apple to address it. In the meantime, please upgrade LCC to version 3.9.9 and if your device supports Bluetooth, use it to pair your device.

 

Logitech Control Center permission prompts on macOS Catalina

For official macOS Catalina support, please upgrade to the latest version of Logitech Control Center (3.9.9).

Starting with macOS Catalina (10.15), Apple has a new policy that requires user permission for Logitech Control Center (LCC) software for the following features:

  • Input Monitoring (new) is needed for device software functionality to work
  • Screen Recording (new) is needed to record your screen to use the screen capture feature
  • Access to Files and Folders for Open file/folder tasks

Input Monitoring
LCC needs input monitoring access for all software features to work.

Input Monitoring

  1. Click Open System Preferences.
  2. In System Preferences, click the lock at the bottom and enter the admin password.
  3. Check the box for Logitech Control Center Daemon.
  4. You must select Quit Now for the application to restart.

    Quit Now

If you already clicked ‘Deny’, please do the following to allow access manually:

  1. Launch System Preferences.
  2. Click Security & Privacy, then click the Privacy tab.
  3. In the left panel, click Input Monitoring and follow steps 2-4 from above.

Screen Recording
LCC needs permission to record your screen to use the screen capture feature with any supported device.

Screen Recording

  1. Click Open System Preferences.
  2. In System Preferences, click the lock at the bottom and enter the admin password.
  3. Check the box for Logitech Control Center Daemon.
  4. You must select Quit Now for the application to restart.

    Quit Now

If you already clicked ‘Deny’, please do the following to allow access manually:

  1. Launch System Preferences.
  2. Click Security & Privacy, then click the Privacy tab.
  3. In the left panel, click Screen Recording and follow steps 2-4 from above.

Access to Files and Folders
LCC needs permission to Files and Folders for the Open Document or Open folder tasks. Please click OK to provide access when the following prompts are presented.

Access Files

Access Documents

If you already clicked ‘Don’t Allow’, please do the following to allow access manually:

  1. Launch System Preferences.
  2. Click on Security & Privacy, and then click the Privacy tab.
  3. In the left panel, click Files and Folders and in the right panel, check the boxes under Logitech Control Center Daemon.

Files and Folders

 

  • Click here for information on macOS Catalina and macOS Mojave permissions on Logitech Options.
  • Click here for information on macOS Catalina and macOS Mojave permissions on Logitech Presentation software.

 

Logitech Control Center permission prompts on macOS Mojave

For official macOS Mojave support, please upgrade to latest version of  LCC (3.9.7).

Starting with macOS Mojave (10.14), Apple has a new policy that requires user permission for Logitech Control Center (LCC) software to access the following features:

  • One Touch Search needs Finder access

If a feature requires access to a specific item such as System Events or Finder, you will see a prompt, similar to the image below, the first time you use this feature. The prompt only appears once when requesting access for a specific item. If you deny access, any other features that need access to the same item will fail to work and another prompt will not be shown. Click OK to allow access for Logitech Control Center Daemon so that you can continue to use these features.  

Allow access to control Finder


If you already clicked on Don’t Allow, use the following steps to allow access manually:

  1. Launch System Preferences.
  2. Click on Security & Privacy.
  3. Click on the Privacy tab.
  4. In the left panel, click on Automation. In the right panel, check the boxes under Logitech Control Center Daemon to provide access.

    Security & Privacy window

    NOTE: If you are unable to interact with the checkboxes, click the lock icon in the bottom left corner and then check the boxes.

If features still don't work, even after you granted access, reboot the system. Also, make sure that you have the latest version of LCC installed.

 

คำถามที่พบบ่อย

    • ไม่มีสินค้าสำหรับส่วนนี้

    ไม่มีรายการดาวน์โหลดสำหรับผลิตภัณฑ์นี้

    ไม่มีการดาวน์โหลดสำหรับเวอร์ชันนี้

    แสดงการดาวน์โหลดทั้งหมด

    หมายเลขโทรศัพท์เฉพาะของผลิตภัณฑ์

    หมายเลขโทรศัพท์หลัก

    บทความนี้มีประโยชน์หรือไม่
    6 จาก 7 เห็นว่ามีประโยชน์
    กลับไปด้านบน