If your mouse unexpectedly turns off and on, reboots, or keeps restarting, try these troubleshooting options:

Check power and connections

• Replace the batteries or fully charge your mouse if it is wireless.
• Ensure all cables and power cords are firmly connected and not damaged.

Look for physical damage

• Inspect cables, connectors, and USB receivers for visible damage.
• Try plugging your mouse or USB receiver into a different USB port or another computer.

Reduce wireless interference

• For Bluetooth or wireless devices, move other electronics away from your mouse and USB receiver to prevent wireless interference.

(For Windows) Adjust power settings

1. Open Device Manager on your Windows computer.
2. Expand Universal Serial Bus controllers > Right-click USB Root Hub > Select Properties.
3. Under the Power Management tab, uncheck Allow the computer to turn off this device to save power.

(For Windows) Test in Safe Mode

1. Restart your computer in Safe Mode.
2. Check if your mouse continues to restart. If not, it might be a software issue.

Reset your mouse

• Refer to Logitech Support for model-specific reset procedures for your mouse.

If these steps do not resolve the issue, contact Logitech Support for detailed assistance.