G600 MMO Mouse
Đã trả lời
The G600 firmware folder is no longer being installed with G Hub or Gaming Software. I've attempted older versions of the software, but the issue remains that the G600 firmware that should be in the G Hub folders is not. Please help, I really like this mouse a lot.
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Bình luận chính thức
Hi Cody,
Thank you for reaching out. We request you to try reconnecting your device by following the steps below:
1. Plug the device into a different USB port on your computer. If possible, don't use a USB hub or other similar device. If using a different USB port works, try updating the motherboard USB chipset driver: https://support.logi.com/hc/articles/360023370233
2. Windows only — Disable USB Selective Suspend:
• Click Start > Control Panel > Hardware and Sound > Power Options > Change Plan Settings > Change Advanced Power Settings > USB Settings > USB Selective Suspend Setting.
• Change both settings to Disabled.
3. Update the device's firmware:
• Download and install Logitech G-Hub (Available here: https://www.logitechg.com/innovation/g-hub.html)
• Launch the software, select the device from the home screen then go to Settings
• If a firmware update is available, a Blue ""Update"" button would appear under the firmware version on the top right corner of the screen
4. Try testing the device on a different computer.Regards,
Sha
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