Sustainability Navigation

G600 MMO Mouse

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Bình luận

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  • Bình luận chính thức
    Sha S

    Hi Cody,
    Thank you for reaching out. We request you to try reconnecting your device by following the steps below:
    1. Plug the device into a different USB port on your computer. If possible, don't use a USB hub or other similar device. If using a different USB port works, try updating the motherboard USB chipset driver: https://support.logi.com/hc/articles/360023370233
    2. Windows only — Disable USB Selective Suspend:
    • Click Start > Control Panel > Hardware and Sound > Power Options > Change Plan Settings > Change Advanced Power Settings > USB Settings > USB Selective Suspend Setting.
    • Change both settings to Disabled.
    3. Update the device's firmware:
    • Download and install Logitech G-Hub (Available here: https://www.logitechg.com/innovation/g-hub.html)
    • Launch the software, select the device from the home screen then go to Settings
    • If a firmware update is available, a Blue ""Update"" button would appear under the firmware version on the top right corner of the screen
    4. Try testing the device on a different computer.

    Regards,
    Sha
    Logi G Support

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