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Logitech Circle 2 HomeKit Secure Video Support

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  • Chris

    Any update on this? iPadOS 13.2 Beta 2 now appears to include this feature...

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  • xazac

    Your customer support today replied me that there IS NOT and there WILL BE NOT HomeKit Secure Video support for Circle 2.

    Are you really kidding us? This is a completely fraud.

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  • tom

    @CircleTeam when is "later this year"? Pls comment to xazac's posting, is this true? 

    thx

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  • Logi_Aron

    HomeKit Secure Video will be supported on the Circle 2 wired cameras later this year. The response @xazac received via customer support was incorrect.

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  • ryan ryan

    Any update on this? HomeKit Secure Video was released to the public today with iOS 13.2.

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  • dbreuning

    Hope this gets released soon too. Just updated to iOS 13.2 in the hopes of using Secure Video but not supported yet!

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  • Geert Jan Zwart

    I bought two cameras because of the announcement that it would support secure video. Please release the firmware asap.

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  • Oren4450

    When will we get a camera update that will support secure video?

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  • Derek Berube

    Now that iOS 13.2 has been shipped and HomeKit Secure Video is released, when will the Circle 2 firmware release supporting this functionality be available?

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  • Alexander Grimschold

    Any updates here? I also wrote you on Facebook two days ago - no answer yet. I purchased your products ONLY to use with Apple Secure Video and now it's supported by Apple but you guys are not supporting it? (yet?)

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  • Geert Jan Zwart

    Don't you answer opened tickets anymore?

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  • James63203956

    I agree! What is the time frame when Circle 2 will support HomeKit Secure Video? I was under the impression when apple announced Logitech to be one of few companies at launch to support HomeKit Secure Video that it will be available when apple released the update for IOS devices for HomeKit Secure Video. 

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  • Geert Jan Zwart

    I finally got an answer from Logitech, but it seems its a pretty generic answer, and I guess the support person did not check anything with the devs regarding the release of new firmware, nor did the person read my question carefully.

    "Logitech and Apple are currently coordinating to make the Apple HomeKit Secure Video available in the future.
    As of now we don't have time frame as to when will this feature be completed. But no worries, because this feature will be announce once it will be available.

    Here's an the latest official statement from one of our product developers:
    "HomeKit Secure Video will be supported on the Circle 2 wired cameras later this year."

    I call this bullcrap. Logitech and Apple are not currently coordinating anyting. Apple already has released Secure Video with iOS 13.2, now its up to Logitech to fullfill their promise to us.

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  • Alexander Grimschold

    Ping Circle Team

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  • Roman Krapohl

    Hello Logitech , whats going on ? We all want some Update !

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  • leevardy1983 leevardy1983

    Does anyone know what cameras currently support home kit secure as of now? I’m guessing none... anyone from Logi I’d love to beta test if available?! 

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  • Scott Litch

    Logitech, any update on the software release to support HomeKit Secure video on our Circle 2 cameras?

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  • Jon Bartelson

    +1 - any updates for your customers on this topic?

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  • Preston Hilburn

    They are not being very transparent. As soon as the 12.2 came out I looked at their FAQ and they had instructions on how to enable HomeKit Secure Video. It showed how to go into the Circle App and you could tap into "Smart Home Integration" and then enable HomeKit Secure Video. It said it was in beta and had instruction on how to revert back after if you wanted to use the Circle App in the future. I wasn't home at the time so I wasn't able to do it, as I didn't have the camera even added to the Circle App. I was excited and when I got home, it wasn't an option. I check the FAQ again, and it was removed. 

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  • Chris

    Sounds promising then - obviously someone jumped the gun on releasing the FAQ, but at least it confirms support is coming. It's a shame Logi don't run a public beta...

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  • nils

    This is too bad. I ordered the camera because of the Secure Video option, only to find out it is not supported yet. I hope they will support it anytime soon otherwise I will have to return it, even though it is not an bad camera at all. Just hate to pay extra for cloud storage.

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  • Bobcat

    I purchased 4 of these Circle 2 cameras primarily for their compatibility with Apple Homekit.  Logitech, I'm very much looking forward to the secure video firmware update from your side.  Thanks.

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  • larsdj

    Same here bought the circle 2 just only for this reason.... But not sure if I believe the update needs to come from Logitech. Also feels like what i do see in the homekit app is quite basic and is also missing features.

    Either way, hope to get an update very soon!

     

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  • Scott Litch

    Unfortunately I've been burned before on promised features. I spent over $3,000.00 at BOSE on SoundTouch products that were announced to get AirPlay 2 functionality. Fast forward 3 years, I'm still waiting. Logitech, I really hope you can give us some peace of mind with a date.

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  • Logi_Aron

    HomeKit Secure Video support for Circle 2 wired cameras is now live. Please see full details at https://blog.logitech.com/2019/11/14/circle-2-now-works-with-apple-homekit-secure-video/

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  • Preston Hilburn

    The option to convert it to HomeKit Secure Video is not available in the app on my phone. I have checked and there is no new version of the app yet. So, it looks like it's still not quite ready. 

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  • Logi_Aron

    You need version 3.4.5 of the iOS App, give the Apple app store a few hours at most to show the update as available.

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  • dbreuning

    Awesome that it’s now available! I too was looking to enable it earlier before it was known that specific app version was needed. Waiting (im)patiently for the app update to arrive 😄 

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  • Geert Jan Zwart

    4 hours later and still no update in the App Store.

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  • Preston Hilburn

    Yeah! Still can’t do this.. not sure why Logi would release instructions for something that wasn’t even available.

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