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wheel not working but pedals completely fine

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  • rneville

    Hi there,

    This indicates that the wheel does not have power.  Check the connection on the bottom of the wheel, at the power brick and the wall socket, unplugging and replugging all of these elements to ensure they are snugly connected.

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  • GloriousGrunt is cool i guess

    that was the first thing i did, i did it many times and it didn't help

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  • rneville

    If the light is still flashing then it's still a power issue.  Either the power brick has a fault, the wall socket you're using has a fault or it's the wheel.  Do ensure that you've tried the power brick in a different wall socket to ensure it's not a problem there.  If you have and the LED still just flashes then please get in touch with the retailer to arrange an exchange of the wheel.

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