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Bình luận

5 bình luận

  • Bình luận chính thức
    Balaji P

    Hi Ariadna, thanks for reaching out and sorry to hear about your experience with the C270 webcam. We apologize for delay in response. We'd love to keep the conversation going directly with the Support Team. So, I will now go ahead and create a new ticket for you.The team will review your case and will be in touch via email as soon as possible. Do not hesitate to let us know if you have any questions as the team follows up or in the meantime as the conversation continues there.

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  • Ariadna Cisternas

    It's been 5 months and the support team never reached out to me via email and I still can't get the webcam to work correctly.

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  • Palani R

    Hi Ariadna,

    Thanks for contacting us. We apologize for any delay. It looks like it's been a while since you posted this inquiry. Please follow the link given below to troubleshoot the issue:

    https://support.logi.com/hc/articles/360045337193 

    If the issue persists after completing troubleshooting steps, Please reach out to us and we will be happy to assist you further

    Regards,

    Palani R

    Logi support

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  • Ariadna Cisternas

    5 months ago I checked everything thats listed in that page and more and nothing worked. 

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  • Palani R

    Hi Ariadna,
    We apologize for the inconvenience. We would love to help open a case to provide a solution directly over email. So we will now go ahead and create a new ticket for you. The team will review your case and will be in touch via email as soon as possible.

    Regards,

    Palani R

    Logi support

     

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