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Battery Life Ergo K860

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  • Bình luận chính thức
    Balaji P

    Hi Kathleen, thank for reaching out and sorry to hear about the experience with Logitech product. We apologize for delay in response. Kindly click on the troubleshooting link provided below and try the steps, this below article has helped our customer's to resolve their issue.

    Charging troubleshooting:

    -Recharge unit if rechargeable. -Replace with new batteries. If this doesn’t resolve the problem, check the battery compartment for possible damage or corrosion. -If you find damage, please contact Support. -If there’s no damage, there could be a hardware issue. -If possible, try with a different USB charging cable or cradle and connect to a different power source. -If the device powers on intermittently there could be a break in the circuit. This could cause a possible hardware issue.

    Thank you so much, and looking forward for your response.

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  • Kathleen Charles Jackson

    My device is not rechargeable and therefor that option will not work.  I have checked the battery compartment and there is no damage or corrosion.  After 18 days of use I now have to replace the batteries again.  The keyboard was bought in May 2021 and since then I have changed the battery four times in a last 3 months.  It must be a hardware issues.  Please help.

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  • Thangam S

    Hi Kathleen, thanks for contacting us. Sorry for the late reply.

    It looks like it's been a while since you posted this inquiry.

    Kindly let us know if you still need help.

    Regards,
    Thangam
    Logi Support

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