K845 lighting is randomly changing/activating
Đã trả lời
Keyboard is 10 days old, bought new.
In the past week it unexpectedly began activating the serpentine lighting pattern (and when this happens the Num Lock light deactivates but the feature remains enabled).
Computer rebooted after this happened, and works fine with other keyboards. No very suspect.
Tried cycling through the light "modes" but no change in results - still get a random & regular activation of the serpentine effect and Num Lock light deactivation.
Nice keyboard for feel and function, but that lighting feature is weird/annoying.
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Bình luận chính thức
Hey Drew,
Thank you for reaching out. Kindly go through the below details and check if this helps you to fix the issue:
- You can increase or decrease the brightness of the keyboard by simultaneously pressing Fn + F2 or Fn + F1 respectively.
- There is no support for key personalization on Logitech K845 keyboard.
- You can increase and decrease the speed of the lighting patterns by simultaneously pressing Fn + the right arrow key or Fn + the left arrow key.In case you need any additional support, please write back to us.
Regards,
Aravind
Logi SupportThao tác bình luận -
Hi Aravind,
None of the suggestions you provided correlate to the described problem.
I understand how to increase/decrease the brightness, not trying to personalize anything, nor is the speed of the lighting pattern an issue.
Again, the issue at hand is the serpentine pattern randomly and regularly starts on the keyboard (while in use typing or not). And when that happens, the Num Lock indicator light deactivates despite the actual function remaining active.
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Hey Drew,
Thank you for following up. Based on the details you have provided it seems like an hardware issue. Kindly reach out to your point of purchase for further assistance. Incase if you have purchased the device from Logitech website, please let us know as we will assist you further with the replacement. Let us know if you have any questions or concerns any time in the future, we'll be happy to help!
Regards,
Aravind
Logi Support
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