K830 replacement membrane
Đã trả lời
The "C" and "D" keys have stopped working on my K830 keyboard. Seems a shame to bin it as it's a lovely product. Anyone know if it's possible to purchase a replacement keyboard membrane for it. It doesn't look that hard to replace, just need the part.
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Bình luận chính thức
Hi Christopher,,
Thanks for reaching out. We would suggest you try the steps provided in the link below:https://support.logi.com/hc/articles/360023371053
In case you need any additional support, please write back to us.
Regards,
Amogha
Logi SupportThao tác bình luận -
Hi Christopher,
Thank you for reaching out. Kindly be informed that there are no spare parts available for K830 Keyboard. Please let us know if your device is under warranty to assist you accordingly. Let us know if you have any questions or concerns any time in the future, we'll be happy to help!
Regards,
Aravind
Logi Support -
There is no warranty it's a fairly old unit.
I thought there was an EU directive that spares & repairs must be available but I can understand that manufacturing for that unit may have stopped. It's a shame because it's too good a keyboard to bin. I may have to see if I can figure out how to repair myself.
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Hi there,
Thank you for contacting us. We're sorry to hear about your experience!
We will make sure to pass this to our team. We always want to ensure that we are providing our customers with the best products and experience. Let us know if there is anything else in the future we can do to assist.
Regards,
Aravind
Logi Support Team
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