Sustainability Navigation

K830 replacement membrane

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Bình luận

6 bình luận

  • Bình luận chính thức
    Amogha A

    Hi Christopher,,

    Thanks for reaching out. We would suggest you try the steps provided in the link below:

    https://support.logi.com/hc/articles/360023371053

    In case you need any additional support, please write back to us.

    Regards,
    Amogha
    Logi Support

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  • Christopher Davey

    Hey Amogha,

    Thanks for your response. I've tried all of these things. I'm fairly certain it's the membrane. Would it be possible to get a replacement part?

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  • Aravind

    Hi Christopher,

    Thank you for reaching out. Kindly be informed that there are no spare parts available for K830 Keyboard. Please let us know if your device is under warranty to assist you accordingly. Let us know if you have any questions or concerns any time in the future, we'll be happy to help!

    Regards,
    Aravind
    Logi Support

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  • Maxime Remoussin

    Exactly the same problem for a few weeks...

    I bought it 01/19/2019 ...

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  • Christopher Davey

    There is no warranty it's a fairly old unit.

    I thought there was an EU directive that spares & repairs must be available but I can understand that manufacturing for that unit may have stopped. It's a shame because it's too good a keyboard to bin. I may have to see if I can figure out how to repair myself. 

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  • Aravind

    Hi there,

    Thank you for contacting us. We're sorry to hear about your experience!

    We will make sure to pass this to our team. We always want to ensure that we are providing our customers with the best products and experience. Let us know if there is anything else in the future we can do to assist. 

    Regards,
    Aravind
    Logi Support Team

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