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MX Keys on Windows missing keys

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3 bình luận

  • Bình luận chính thức
    Amogha A

    Hi Marcus,

    Thanks for reaching out. We would suggest you try the steps provided in the link below:

    In case you need any additional support, please write back to us.

    Logi Support

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  • Marcus Cimander

    Hi, thanks gor the hint, but the layout is correct.

    Thao tác bình luận Đường dẫn cố định
  • Mohammad Ayub

    Hello Marcus,

    Thank you for reaching out. Could you please try to reset the keyboard and check once if you are facing the same issue? To reset a Logitech Keyboard which uses Unifying or Bluetooth technology, please follow the below instructions.

    1. Turn off and on the keyboard
    2. Press the following key combinations -  Esc+O (release) Esc+O (release) Esc+B
    3. All Easy Switch lights will blink continuously, wait for channel 1 to fast blink.
    4. Turn off and on the keyboard to complete the reset process
    5. If the Easy Switch does not blink, please repeat the above steps again

    Let us know if you have other questions.

    Mohammad Ayub 
    Logi Support 

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