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Why is My Image Black and White?

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  • Bình luận chính thức
    Aravind

    Hi Beth,

    Thank you for reaching out. Could you please let us know the device model name to assist you accordingly? Thank you!

    In case you need any additional support, please write back to us.

    Regards,
    Aravind
    Logi Support

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  • Martin Brenner

    I think it's your zoom settings problem and it is easy to change the settings you just follow these steps and hope you can solve it,

    1. Select Audio & Video on the left and then open Webcam settings.
    2. In-camera Properties ('Video Proc Amp' tab) ensure that ColorEnable is check-marked. ...
    3. At the Driver tab, click the Roll Back Driver button.
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  • Aravind

    Hi Martin,

    Thank you for reaching out and providing the information. Let us know if you have any questions or concerns any time in the future, we'll be happy to help!

    Regards,
    Aravind
    Logi Support

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