Sustainability Navigation

g533

Đã trả lời

Bình luận

1 bình luận

  • Bình luận chính thức
    Sujith Kumar

    Hi Vlad,

    Thanks for reaching us.

    Please try the below mentioned steps to isolate the issue:
    1. Confirm the battery is sufficiently charged.
    2. Try with a different USB charging cable or cradle and connect to a different power source.
    3. Update the device's firmware:
    • Download and install Logitech G-Hub (Available here: https://www.logitechg.com/innovation/g-hub.html)
    • Launch the software, select the device from the home screen then go to Settings
    • If a firmware update is available, a Blue "Update" button would appear under the firmware version on the top right corner of the screen
    4. Re-pair the G533 gaming headset to the USB wireless adapter: https://support.logi.com/hc/articles/360023347673
    5. Perform a hardware reset: https://support.logi.com/hc/articles/360023347593
    6. Try testing the device on a different computer.

    Please do let us know the outcome.

    Regards,
    Sujith
    Logi G support

    Thao tác bình luận Đường dẫn cố định

Vui lòng đăng nhập để lại bình luận.