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h820e headset teams integration stopped working after windows 11 update

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    Amogha A

    Hi Patrice,

    Thanks for reaching out. We'd love to connect and provide assistance. For technical support for enterprise video collaboration products, you can reach our dedicated team by filing a ticket or calling support during business hours here: https://prosupport.logi.com/hc/requests/new

    In case you need any additional support, please write back to us.

    Regards,
    Amogha
    Logi Support

     

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  • PATRICE5989

    I found the issue. In teams under ‘devices’ setting the ‘audio devices’ was set to ‘custom’ vs ‘Logitech h820e’. Setting it back to Logitech H820e made the integration work again

     

     

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  • Amogha A

    Hi Patrice,

    Thanks for following up and we're glad the issue is resolved Let us know if you have any questions or concerns any time in the future.

    Regards,
    Amogha
    Logi Support 

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