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k480 certain keys are not working

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  • Bình luận chính thức
    Mohammad Ayub

    Hello Isaac,

    Thank you for reaching out. Please check out the steps from the below link and let us know if you are still facing the button issue.
    https://support.logi.com/hc/articles/360023179954-Troubleshooting-for-connection-issues

    Regards,
    Mohammad Ayub 
    Logi support 

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  • Isaac Yun

    Hi Mohamed

    Unfortunately, any of the suggestions are not working.
    It doesn't seem to be connection issue as other keys are working and also battery is good as the green indicator is on now.

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  • Mohammad Ayub

    Hello Isaac,

    Thank you for writing back. We'd love to help open a case to provide a solution directly over email. To provide all the details to the Support Team.
    Thanks so much, and looking forward to getting you in touch with the team.

    Regards,
    Mohammad Ayub 
    Logi support

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  • Brian McNeal

    Hello Isaac,  I had the same problem after several years of use.  I just took it outside in the carport and used the air compresser on light pressure and turned the keyboard upside down while spraying the air into the keys.  I was shocked to see how much debris including pet hair that came out.  But the keyboard works like new now.

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  • VASANTH J

    Hi Brian,

    Thanks for reaching out and sharing the information.

    We are so glad to hear that the issue is resolved. Let us know if you have any questions or concerns any time in the future.

    Regards
    Vasanth
    Logi Support.

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