today I bought a new G733 headset and can't make the 7.1 surround sound work. I enable it in the G-Hub and it works in the "test surround sound", but nowhere else. Windows 10 doesn't give me the option for 7.1 surroun sound in "Spatial sound format" and no game detects the headset as 7.1 surround sound capable.
Here's what I did so far to try and fix it:
- set headset as "Default Device"
- update G-Hub
- update headset firmware
- reinstall G-Hub
- update Windows
- update audio drivers
- update chipset
- update BIOS
I even tried using DTS software, but that sounds horrible and also only works within the app.
So far I'm really dissapointed with the product as I've never had such issues with other brands and am thinking of returning the product if I can't get it fixed.
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