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K380 keyboard - some characters mismatched with keys

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3 bình luận

  • Bình luận chính thức
    Pooja B

    Hi Mike,

    Thanks for reaching out and sorry to hear about the experience with k380. We request you to please try the below steps: 

    https://support.logi.com/hc/articles/360023371053-Keyboard-Mice-Buttons-or-keys-do-not-work-correctly

    If you are still facing same issue after performing above troubleshooting then we request you to please try to reset the keyboard once:

    Turn off and on the keyboard
    Press the following key combinations - Esc+O (release) Esc+O (release) Esc+B
    All Easy Switch light will blink continuously
    Turn off and on the keyboard
    Easy Switch 1 will blink continuously indicating it is ready for pairing
    If the Easy Switch does not blink, please repeat the above steps again

    Pair the Keyboard with Unifying Receiver using the Unifying software or Pair the keyboard using Bluetooth

    Regards,
    Pooja
    Logi support 

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  • Ed L

    Hey Mike,

    I had the same issue. If Pooja's suggestion didn't work, switch your keyboard input from ENG UK to ENG US (bottom right corner next to wifi connection symbol). If Pooja's suggestion didn't work

    Hope this helps.

    Ed

     

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  • Pooja B

    Hi there, 

    We're glad to hear that and thanks for sharing this information here. Let us know if there is anything else in the future we can do to assist. 

    Regards,
    Pooja
    Logi support

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