From my own support request about this issue I discoverd that since the firmware for the MeetUp was updated to move support to the Sync software, the default setting for RightSight has been changed to 'On Call Start' and not 'Dynamic' as it used to be. We've used out MeetUp's without issue in a BYOD set-up for a couple of years, but this shift to the default setting being 'On Call Start' means it's viable. We cannot install Sync on all laptops used in our meeting rooms, and we are inundated with complaints that the auto-framing no longer works. What is actully happening is that the person starting the call gets auto-framed by RightSight at the start but when others join the meeting in person they are excluded as the MeetUp is not 'dynamically' adjusting and updating throughout the meeting.
PLEASE UPDATE THE DEFULT SETTING FOR RIGHTSIGHT TO 'DYNAMIC'. Otherwise this product is no longer a viable option.
Vui lòng đăng nhập để lại bình luận.