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Logi Option+ MX3 firmware update

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Bình luận

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  • Bình luận chính thức
    Amogha A

    Hi Roberto,

    Thanks for reaching out. You will need to download the latest Options + software and update the firmware from within the Options + software. Here's the software link:

    https://support.logi.com/hc/articles/4418699283607

    In case you need any additional support, please write back to us.

    Regards,
    Amogha
    Logi Support

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  • Roberto Bennice

    Hello Amogha,

    I've already installed Option+ v 1.24.2581 witch is the last release available.

    Anyway, when I check the firmware availability, the "Logitech Firmware Update Tool" is opened, and start to find the mouse without success. The "Logitech Firmware Update Tool" is v. 3.2.276959.

    I've tried to live it in searching mode for more than 30mins, but the mouse was not found.

    I've also check the security access in Bluetooth setting, and "Logitech Firmware Update Tool" is allowed to keep the access to Bluetooth mouse.

    Any advice to solve my issue?

    Thanks.

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  • VASANTH J

    Hi Roberto,

    Thanks for reaching out. 

    Please be informed that there is no firmware update tool for MX Master 3 anywhere for mac. If the product has firmware update it will automatically get updated and you just need to update the software to the latest version.

    In case you need any additional support, please write back to us.

    Regards,
    Vasanth
    Logi Support.

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  • Aziz Khakulov

    Logitech Firmware Update Tool doesn't support MX Anywhere 3 for Mac. It's very strange that Options+ launches it for an unsupported mouse. Logitech really need to learn some basic programming (this could be solved by simple if clauses in the source code)

    Check this page, MX Anywhere 3 for Mac is not there.  https://support.logi.com/hc/en-gb/articles/4473639459607

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  • VASANTH J

    Hi Aziz, 

    Thanks for reaching out. 

    We will pass this feedback to our team. We always want to ensure we are providing our customers with the best products and experience. Let us know if there is anything else in the future we can do to assist.

    Regards,
    Vasanth
    Logi Support.

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