If your mouse buttons are double-clicking, sticking, failing to hold clicks, or feeling abnormal, try the following troubleshooting solutions:
-
Check your connection
- USB receiver: Plug in the receiver directly to your computer, and try a different USB port. Avoid using USB hubs, as they can cause connection issues.
-
Bluetooth: Remove and re-pair the device, or toggle Bluetooth off and on from your computer's settings.
-
Charge your mouse
- If your mouse uses replaceable batteries, try new ones.
- If it has a built-in rechargeable battery, connect it to a power source to charge.
- Use the mouse on a clean, flat surface.
-
Clean the buttons and scroll wheel: Use compressed air or a soft brush to remove dust and debris from around the buttons and scroll wheel.
-
Update your firmware and software: Find the latest version on Logi Options+ or G HUB and update the firmware.
- To check for firmware updates, select your device > open Settings > check under Firmware version for updates.
- To check for firmware updates, select your device > open Settings > check under Firmware version for updates.
- Adjust double-click speed: Go to your computer's mouse settings and adjust the double-click speed to your preference.
If the issue still persists, contact Logitech Support for additional guidance.
重要須知:韌體更新工具不再由 Logitech 支援或維護。我們強烈建議為支援的 Logitech 裝置使用 Logi Options+。在此過渡期間,我們會隨時為您提供協助。
重要須知:Logitech Preference Manager 已不再由 Logitech 支援或維護。我們強烈建議為支援的 Logitech 裝置使用 Logi Options+。在此過渡期間,我們會隨時為您提供協助。
重要須知:Logitech Control Center 已不再由 Logitech 支援或維護。我們強烈建議為支援的 Logitech 裝置使用 Logi Options+。在此過渡期間,我們會隨時為您提供協助。
重要須知:Logitech Connection Utility 已不再由 Logitech 支援或維護。我們強烈建議為支援的 Logitech 裝置使用 Logi Options+。在此過渡期間,我們會隨時為您提供協助。
重要須知:Unifying Software 已不再由 Logitech 支援或維護。我們強烈建議為支援的 Logitech 裝置使用 Logi Options+。在此過渡期間,我們會隨時為您提供協助。
重要須知:羅技不再支援或維護 SetPoint 軟體。我們強烈建議為支援的 Logitech 裝置使用 Logi Options+。在此過渡期間,我們會隨時為您提供協助。
常見問答集
沒有適用於此區段的產品