To all our valued customers,
We’ve experienced an unprecedented surge in orders in recent days. Our fulfillment centers are working incredibly hard to process all orders. Due to these difficult circumstances, order shipments have been slower than normal. We sincerely apologize for the inconvenience this delay may have caused you.
We are making progress on orders. We sent out an email this week with updates to many customers on expected shipping dates. ,
We are working on sending emails to all customers about their order status. For those who have not yet received a communication from us, you will once we can provide further details on your order. In the meantime, we will continue to update this community regularly as well as our FAQs.
We encourage you to use this community to get the most up to date information on the situation.
We value your business and appreciate your patience and understanding.