Turn your audio devices Bluetooth off for at least 10 seconds and then back on. Please note, turning Bluetooth off and back on quickly will not reset the connection.
If this doesn’t solve the problem, reset your earbuds. See How do I reset my Jaybird RUN earbuds?. After resetting your earbuds remember to pair your earbuds to your audio device again.
If you can’t find a solution and your earbuds continue to not work as expected, please contact Support.
Important Notice: The Presentation software is no longer supported or maintained by Logitech. Logitech Presentation devices are now supported by Logi Options+ for a better experience. We highly recommend using Logi Options+ with your presentation remotes. We are here to assist you during this transition.
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