There are two ways to reset your Circle 2 camera:
IMPORTANT: To set up Circle 2 after a reset, you need to be within 10 feet of the camera and have access to a Bluetooth® low energy device. The reset methods covered in this article erase all your saved settings. If you need to change Wi-Fi network only, see How do I set up Circle on a new network?
Button reset
App reset
IMPORTANT: This method will delete all recordings, saved settings, and subscriptions.
Button reset
- Locate the reset button on the right side of your Circle 2 camera, located opposite the speaker hole.
- Press and hold the reset button for 9 seconds and release when you see the light alternate magenta and green.
Your camera settings should now be reset.
NOTE: The camera may go offline in the app. This is expected behavior. - In the Settings menu, tap Add Camera.
- Tap OK to confirm that you would like to add a camera to your Circle account.
- Set up your camera again (see How do I set up a camera in the Circle app? for instructions).
NOTE: To set up Circle 2, you need to be within 10 ft of the camera and have access to your iOS or Android mobile device with Bluetooth® low energy technology available. For more information, see Supported Bluetooth Smart devices for the Logi Circle camera.
App reset
IMPORTANT: This method will delete all recordings, saved settings, and subscriptions.
- Open the Settings menu.
- Tap More Settings.
- Scroll down and tap Remove Camera and tap to reset your camera settings.
- Set the camera up as you would a new camera. You can still add it to your existing account.
NOTE: If this is the only camera you have, you will not be able to log into your account until you set the camera up again. To set it up, tap Setup on the app home screen. To set up Circle 2, you need to be within 10 ft of the camera and have access to your iOS or Android mobile device that has Bluetooth® low energy technology available. For more information, see Supported Bluetooth Smart devices for the Logi Circle camera.
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